If you believe that you have experienced misuse or abuse online, and have technical details to show that it originated from a Telstra service, please tell us about it below so we can investigate further.
You can also use this form to report suspicious emails, phishing scams, telephone scams, and suspicious SMS messages which relate to Telstra as a brand.
When requesting to unblock a website, please provide the Web URL and your affiliation to the website (site owner or user).The Domain name or exact website address is mandatory or Telstra cannot investigate the issue.
Please note: We may not respond to all submissions, and any responses or follow-up will be via email only.
Not with Telstra?
If the misuse originates from another network, you should report the event to that Internet Service Provider (ISP) directly.
All fields are required unless specified (optional)